Support
We read every message. Email support@viflika.com and we will get back to you.
Contact us
Email support@viflika.com. Please write from the email address on your viflika account and include your username, so we can find you. Never send us your password.
In the app you can also go to Settings, then Help & support or Report a problem.
Report content or a link
Reports are private: the person you report is not told who reported them.
- A video: tap Share on the video, then Report.
- A comment: tap Report on the comment.
- An account: open their profile, tap the menu (•••), then Report account.
- A profile link: tap the link on their profile, then Report this link. You always see the full address before a link opens.
- Live chat: press and hold the message, then Report.
- A direct message: press and hold the message, then Report.
You can block anyone at any time from their profile. If you cannot use the app, email support@viflika.com with a link to or description of what you are reporting.
If someone is in danger, contact local emergency services first.
Delete your account
In the app: open Me, tap Settings (the gear), then Delete account. Type your username to confirm. Your profile, videos, comments, messages and activity are deleted straight away; this cannot be undone.
If you can no longer open the app, email support@viflika.com from the email address on your account with the subject “Delete my account” and your username. We will confirm it is you, then delete the account and tell you when it is done.
What is deleted and what is kept is explained in the Privacy Policy.